Refund policy

Exchange & Return Policy – The Scents Room:

At The Scents Room, we are committed to delivering quality and ensuring a smooth experience for our customers.

We currently do not offer refunds. However, we do provide an easy and hassle-free exchange process under the following conditions:

• If you receive an incorrect or damaged item, it will be replaced with a new and correct product within 7 days.

• You may also request an exchange for size or color within 7 days, subject to availability.

To initiate an exchange, please contact us on WhatsApp at +92 337 2465465 and share your order details along with the issue.

Our team will guide you through the process and ensure a quick resolution.